Frequently Asked Questions
Everything you need to know about shopping with Simplicity.
How do I determine the right size for my order?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections vary between slim and oversized fits, we recommend comparing these measurements against your favorite garments at home for the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply access our returns portal to generate a prepaid shipping label. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for 1-2 day delivery. You will receive a tracking number via email as soon as your package leaves our warehouse.
Are your materials sustainably sourced?
At Simplicity, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel. We are committed to reaching 100% sustainable materials by 2025.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.